Terms and conditions
Version of January 2026. Applies to all consulting services of Werkbank Beratung GbR.
§ 1 Scope
These terms apply to all contracts for consulting services between Werkbank Beratung GbR, Engerser Landstraße 24, 56566 Neuwied (the consultant) and its clients. Our clients are entrepreneurs within the meaning of § 14 BGB. Deviating terms of the client do not become part of the contract unless we agree to them in writing.
§ 2 Formation of contract
Our presentation of packages on this website is not a binding offer. A contract is formed when we send a written one-page offer naming the package, the fixed price and the delivery date, and the client accepts it in text form. The half-day introductory visit is provided free of charge and creates no obligation for either side.
§ 3 Fixed price
The price named in the offer is a fixed price for the scope described on it. It covers preparation, the work on site, the written result, one revision and travel within 80 km of Neuwied. There is no billing by time spent under any contract with us. Additional work outside the described scope is only carried out on the basis of a further written offer with its own fixed price. All prices are net and subject to statutory VAT, currently 19 %.
§ 4 Delivery date and late delivery
The delivery date named in the offer is binding. If we deliver later than the named date for reasons within our control, the agreed fee is reduced by 20 %. If the delay exceeds ten working days, the client may withdraw from the contract in text form and any fee already paid is refunded in full. Delays caused by the client not supplying agreed data or access on time extend the delivery date by the corresponding period.
§ 5 Duties of the client
The client provides access to the premises, the relevant figures and the employees required for the engagement, and names one contact person. The client remains responsible for its own business decisions. Our reports are a basis for decisions, not a substitute for them.
§ 6 Payment
Invoices are issued after delivery of the result and are payable within 14 days without deduction. The half-day introduction and any offer are free of charge. For engagements above €1,500 we may invoice 50 % on acceptance of the offer; this is stated on the offer itself.
§ 7 Cancellation
The client may cancel a booked engagement free of charge up to five working days before the agreed start date. If cancelled later, we invoice 30 % of the fixed price for the reserved capacity. If we cancel for reasons within our control, no fee is due and we contribute up to €250 towards any documented costs the client incurs as a result.
§ 8 Confidentiality
Both parties keep confidential all business information that becomes known to them in the course of the engagement, without time limit. We publish results only in anonymised form and only with the client's written approval of the exact wording. Our staff are bound to confidentiality in writing.
§ 9 Liability
We are liable without limitation for damage arising from injury to life, body or health, and for damage caused intentionally or through gross negligence. In the case of slight negligence we are liable only for breach of a material contractual obligation, and then limited to the foreseeable damage typical for this type of contract, and in any case limited to the amount of the agreed fee, up to a maximum of €3,000,000 per claim as covered by our professional liability insurance.
§ 10 Rights in results
The client receives a simple, transferable, unlimited right to use all reports, lists and calculations produced within the engagement for its own business purposes. We retain the right to use the underlying methods and templates for other clients.
§ 11 Final provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. The place of jurisdiction for both sides is Neuwied, provided the client is a merchant, a legal entity under public law or a special fund under public law. Should individual provisions be or become invalid, the validity of the remaining provisions is unaffected.